October 4, 2015 in Uncategorized
We have had some issues with Paypal automatically enrolling individuals in automatic renewals. While new members should not have the issue (we have removed this default from our payment options), older members may still have the problem. Please follow these instructions to remove your auto-enrolled settings as we cannot manage them from our end (must be done through Paypal):
Log on to Paypal, go to MyPaypal. Click on settings on the top right (next to “logout”). Scroll to the bottom right and click on “Preapproved Payments.” From there, you will see all pre-approved payment accounts – you can click on the individual ones and cancel them accordingly.
If you have had an automatic payment go through and also renewed manually, you have three options (please contact us accordingly):
1) Apply the automatic payment to next year’s membership fee.
2) Donate the fees to IAWM
Please be patient with us with regard to refunds – we are working on them as quickly and diligently as possible.